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Customers

Built with the people who run the operation

Our customers are manufacturers and logistics operators whose software has to survive a live gate queue or a dispatch cut-off.

Who we work with

Operations where the software has to keep up

Our customers run gates, shop floors and customs deadlines. Client names are shared on request and with their permission — profiles below are anonymised.

Long-term engagement

Engineered pipe supports & cryogenic products manufacturer

A manufacturer running multiple engineered-to-order product lines — spring supports, cryogenic, Bergetherm and Comlin. We deliver and maintain their manufacturing ERP end to end, and are building a six-workstream AI engineering automation platform alongside it.

SmartEngg OneAIContract to dispatchEngineering QCQA documentationBOM extraction AI
Long-term engagement

Multi-service logistics & CFS operator

An operator covering Container Freight Station import and export, customs clearance, freight forwarding and transportation. We run their logistics operating system in production and are layering eight AI initiatives into the existing web and mobile applications.

LogistICSA OneAICFS import & exportCustoms clearanceInvoice extractionNatural-language reporting
Industries

Where our domain knowledge already exists

Engineered-to-order manufacturing

Pipe supports, cryogenic equipment, fabrication and assembly — where every order carries its own drawing and its own bill of material.

Container Freight Stations

Import and export gate operations, weighment, examination, stuffing, de-stuffing, yard placement and EIR.

Customs house agents

Import and export documentation, compliance, planning, ICEGATE data and duty workflows.

Freight forwarding

Enquiry to quotation to contract, job costing, milestone tracking and consolidated invoicing.

Surface transport

Vehicle booking, GPS-linked position tracking, trip status and transport billing.

Corporate & shared services

HR, payroll inputs, appraisal, visitor management and internal support ticketing across group companies.

Engagement models

Three ways customers work with us

Most relationships start with one of these and move between them as the scope settles.

Product licence & implementation

Deploy LogistICSA OneAI or SmartEngg OneAI, configured to your masters, workflows and approval hierarchy, with data migration and training.

AI programme delivery

A defined set of AI workstreams delivered on a milestone basis against demonstrable software capability, with a dedicated architecture and engineering team.

Ongoing development & support

A continuing engagement covering new modules, AI initiatives, production support and progressive automation of operational and management processes.

What customers get

Beyond the software itself

  • A named team that knows your operation, not a rotating support queue
  • Milestone demonstrations on working software before acceptance
  • Deployment into your own environment, on your infrastructure
  • User documentation and training as part of handover
  • Confidentiality over every document, catalogue and record you share with us
  • Defect closure through an agreed stabilisation and UAT process
  • Change requests evaluated jointly for time and cost, never assumed
  • Progressive rollout — highest business value first

Want to speak to a reference customer?

We can arrange an introduction to an existing customer in your industry, subject to their agreement.